Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Pup Comfort. The terms "we", "us" and "our" refer to Pup Comfort. Pup Comfort operates this online store and website, including the information, content, features, products and services made available through the website.
Our store is powered by Shopify, which enables us to provide our online store and related services to you.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. Please read these Terms carefully before accessing or using our website.
SECTION 1 - ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state, province or country of residence, or that you have the permission required under applicable law to use this website.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our website.
You must not transmit viruses, malware or other harmful code.
SECTION 2 - PRODUCTS
We make reasonable efforts to display our products, descriptions, photographs, colors and specifications as accurately as possible.
However, the actual appearance or color of a product may vary slightly depending on your device, screen settings, manufacturing batches or other reasonable product variations.
We reserve the right to modify or discontinue products at any time and to limit sales of our products to any person, geographic region or jurisdiction where appropriate.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept, decline or cancel an order when reasonably necessary, including in cases involving payment issues, suspected fraud, incorrect pricing, product availability or incorrect customer information.
If we cancel an order after payment has been received, an appropriate refund will be issued.
Please make sure that your email address, shipping address and other order information are accurate before submitting your order.
SECTION 4 - PRICES AND PAYMENT
Product prices are displayed on our website and may change without prior notice.
The price applicable to your purchase is the price displayed when you place your order, subject to correction of obvious pricing errors.
Payments are processed through the payment methods available at checkout.
You agree to provide current, complete and accurate billing and payment information for your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Orders may be fulfilled and shipped by third-party fulfillment and logistics partners.
Shipping times displayed on our website are estimates and may vary due to carrier operations, customs processing, destination, weather conditions or other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information regarding shipping and delivery.
SECTION 6 - RETURNS AND REFUNDS
Returns, refunds, damaged products and incorrect orders are handled according to our Return & Refund Policy.
Customers should contact us before returning an item so that we can provide the appropriate return instructions.
SECTION 7 - THIRD-PARTY SERVICES
We may use third-party companies and service providers to operate our store, process payments, fulfill orders, deliver products and provide other services necessary to operate our business.
These third parties may process information as necessary to provide their respective services.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, policies or practices of third-party websites. You should review the applicable terms and policies before using third-party services.
SECTION 9 - SHOPIFY
Pup Comfort is powered by Shopify, which provides the ecommerce technology used to operate our online store.
Purchases made from Pup Comfort are transactions with Pup Comfort and not with Shopify.
Shopify is not responsible for products purchased from our store, order fulfillment, shipping, customer support, returns or refunds provided by Pup Comfort.
SECTION 10 - PERSONAL INFORMATION
The collection and processing of personal information submitted through our store is governed by our Privacy Policy.
Information may also be processed by Shopify and other service providers that help us operate our online store, process payments and fulfill orders.
SECTION 11 - ACCURACY OF INFORMATION
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or shipping information.
We reserve the right to correct errors and update information when necessary.
SECTION 12 - PROHIBITED USES
You may not use our website or services:
- for unlawful purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property rights;
- to transmit malicious software or harmful code;
- to collect or misuse personal information belonging to others;
- to interfere with the security or operation of our website;
- to submit false or misleading information;
- to engage in fraudulent activity.
We reserve the right to restrict access to our services when these Terms are violated.
SECTION 13 - INTELLECTUAL PROPERTY
Unless otherwise stated, the website content, design, text, graphics and other materials made available by Pup Comfort may not be copied, reproduced, distributed or commercially exploited without appropriate permission.
Third-party trademarks, product names and other intellectual property remain the property of their respective owners.
SECTION 14 - DISCLAIMER
We make reasonable efforts to provide accurate information and reliable services.
However, except where prohibited by applicable consumer protection laws, we do not guarantee that access to our website will always be uninterrupted, secure or error-free.
Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable consumer protection laws.
SECTION 15 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Pup Comfort will not be liable for indirect, incidental or consequential losses resulting from the use of our website or products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 16 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforceable to the maximum extent permitted by law, and the remaining provisions will continue in effect.
SECTION 17 - CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The most current version will be available on this page. Changes become effective when published, except where applicable law requires otherwise.
SECTION 18 - CONTACT INFORMATION
Questions regarding these Terms of Service or your order can be sent to:
Pup Comfort
Email: vladpilipyak8@gmail.com
Location: Kyiv, Ukraine